KUALA LUMPUR: Affin Group is committed to sustainable growth strategies as it changes its blueprint to a new one, focusing on a long-term value creation for shareholders and customers.
Affin Bank Bhd president and group chief executive officer Datuk Wan Razly Abdullah today announced the shift from the Affin 2025 Plan (A25) to the Affin Axelerate 2028 Plan (AX28).
Wan Razly said the new plan emphasises five critical pillars including expanding the group commitment to customer excellence with a focus on Private Banking Business, spearheading a digital revolution, expanding its presence in Sarawak, maximising capital efficiency and amplifying environmental social and governance ambitions.
"We have strategically shaped our business on three pillars: Unrivalled Customer Service, Digital Leadership and Responsible Banking with Impact.
"This has deepened customer engagement, resulting in more resilient relationships, as evidenced by our Net Promoter Score of +69, ranking us third in the industry," he said in a statement in conjunction with Affin Group's 48th annual general meeting (AGM) today.
Affin Group shareholders today passed all 11 resolutions in the AGM at Royale Chulan Kuala Lumpur.
This marked the first hybrid AGM for the group following a series of virtual shareholder meetings since the pandemic.
Affin Group registered a pre-tax profit of RM518.3 million for the financial year ended 2023 (FY23).
Amid the challenging economic environment, Affin Bank's current account/savings account (CASA) rose to RM18.9 billion in FY23 compared to three years ago in 2020 at RM11.2 billion, with the CASA ratio stood at 26.7 per cent surpassing the target of 25 per cent marking the highest ratio ever for the group.
The group's total assets grew to RM105 billion in FY23 from RM70 billion in FY20 with a year- on-year growth of 12.3 per cent driven by significant loan growth.
Affin Group also declared a final dividend of 5.76 sen, which represents a total dividend payout of RM135.3 million or 33.6 per cent of the group's net profit for financial year 2023.
