KUALA LUMPUR: Prasarana Malaysia Bhd (Prasarana) is probing a viral video showing a man in the public transportation company's uniform assaulting a member of the public at a convenience store.
The date, time nor location of the incident is yet to be ascertained.
Prasarana asserted that it had launched an immediate investigation into the incident.
"We take seriously the allegation that the offender is a Prasarana staff based on the uniform worn in the video. It is believed the incident occurred when the victim was arrested and accused of taking food without paying at the convenience store.
"However, the offender's behaviour is contrary to Prasarana's code of work ethic. In any situation, if further assistance is needed, it should be extended to the authorities," Prasarana said in a statement this evening.
The company added that an internal investigation has been launched and urged the public who witnessed the incident or have more information on it to call 03-78852585 or email [email protected].
"Prasarana also apologises for this incident and assures that an appropriate follow-up action will be taken to ensure that such things will not happen again in the future," it said.
