KUALA LUMPUR: A video of a woman who brought her pet dog along to a store located in a mall in Subang and tried to justifiy her actions has gone viral, drawing flak from netizens.
The incident which allegedly took place at the mall had been recorded by one of the employees of the store after the customer refused to co-operate.
The video which was uploaded on TikTok by a user called Zetyzarina has been liked by over 30,000 viewers and shared more than 2,000 times.
In the video, a woman is seen holding her pet dog as she entered the outlet.
One of the staff who noticed the dog politely told her they have a no pets allowed policy.
This irked the woman who kept trying to justify her actions with the staff.
Another woman staff can be heard telling her, 'No pets allowed ma'am, no pets allowed."
The conversation between the staff and customer is not clear, but is good enough to understand what's was going on.
@zetyzarina Date 13/4/2024 Time 1810pm Place : Machines Main Place Kejadian berlaku apabila kami hendak membayar dikaunter. Datang seorang wanita dlm lingkungan 30an membawa anjing didalam permis untuk membeli kabel. Staff machine dengan baik mmeberitahu NO PETS ALLOWED didalam kedai. Wanita tersebut tidak puas hati since when katanya. Staff memberitahu dia boleh membeli tapi harus membawa keluar anjing tersebut sebab semua staff muslim dan mmg undang2 tidak boleh membawa Pets. Ketika didalam kedai terdapat family berbangsa India yang Ingin membeli phone, lalu dia pun mengatakan please understand apa yg staff machine katakan. My husband pun ckp make it easy bawak je anjing keluar lepas tu masuk dan beli. Ternampak kelibat i ambil video terus dia menuju ke arah i dan marah kenapa ambil video dia. Saya kata if u nak i delete better keluar dr kedai. Akhirnya kami terpaksa memanggil pihak security. Hairan dengan pengurusan pihak mall Yg penting bukan Chinese Malaysia. @mainplacemallusj @machinesmy @adunsubangjaya @michelle.ngmeisze @mpsj
She refused to come back without the dog and the situation seemed to intensify, before security were called to the scene.
The incident allegedly took place on Saturday evening at about 6.10pm.
The video received more than 2,400 comments with most of them criticising the customer's actions.
There were also comments that complimented the staff for his patience and the way he handled the situation, in a polite and composed manner.
Among the comments were from @Capt JFK:This Abang machines deserves a standing ovation. Very well handled. Body Composure. Empathy. Way to go!
Among the comments were also those who wanted to know what happened next, to which Zetyzarina said they called for the security's help.
She also added that the woman had noticed her recording the incident and threatened to take action on her.
However, another TokToker who claimed to be a lawyer replied: Dont worry. In Malaysia we don't need consent to record others if it is in a public place where there is no reasonable expectation of privacy.
There were also some netizens who said the woman may not be a local, and did not know the rules and regulations in Malaysia.
